16 years of real-world councillor experience, including Cabinet Member responsibilities, shaped every feature in CaseMate.
I've been a councillor in the UK for 16 years, currently serving as Cabinet Member for Children's Services at Wiltshire Council. I know what it's like to juggle hundreds of cases, prepare for planning committees with hours of reading, lose track of conversations, and struggle with council IT systems that don't let you work the way you need to.
I tried spreadsheets. I tried notebooks. I tried generic CRM systems. Nothing worked the way a councillor actually works.
So I designed the system I needed and built it with Claude AI as my development partner.
Cabinet Member for Children's Services
Wiltshire Council
Real experience shaping every feature
Every workflow battle-tested
Children's Services portfolio
I use CaseMate every single day for my own councillor work. Every feature exists because it solves a real problem I've faced. No bloat, no corporate nonsense, just tools that work.
Task shortcuts in your journal. AI summaries for 200-page reports. Email forwarding for locked-down Exchange accounts. Election campaign tools. These aren't features from a product roadmap - they're solutions to daily frustrations.
Electoral register integration. Planning application tracking. Site visit logging. Committee room tools for election night. This wasn't designed by reading about councillors - it was designed by being one.
Not AI for the sake of AI. Summarise complex documents. Compare planning applications. Generate intelligent questions for meetings. Tools that save hours, not gimmicks.
"I don't just sell CaseMate - I rely on it every day as a working councillor. It handles my casework, prepares me for meetings, and manages my campaigns. If it wasn't good enough for me, I wouldn't offer it to you."
I know what councillors need because I am one - and not just any councillor, but one actively serving with significant responsibilities as a Cabinet Member.
I designed every feature, every workflow, every detail based on 16 years of real experience. Then I collaborated with Claude (Anthropic's AI) as my development partner to turn those designs into working software.
The result is a system that combines deep councillor expertise with modern AI-assisted development and enterprise-grade technology.
Every feature gets tested in my daily work before it goes live. If it doesn't work for me as a busy Cabinet Member, it gets fixed or scrapped.
I'm constantly using the system and finding ways to make it better. New features come from real needs, not boardroom speculation.
I face the same pressures, deadlines, and frustrations you do. I understand because I live it every day.
As a Cabinet Member with significant responsibilities, I need tools that work under pressure. CaseMate handles everything I throw at it.
Generic CRMs don't cut it. Councillors need tools designed specifically for their work, by someone who does that work.
Your time is precious. Every feature is designed to save you time, not waste it with unnecessary complexity.
Constituent data is sensitive. Everything is encrypted, secure, and GDPR compliant. Your data stays in the UK.
16 years of experience. Cabinet Member responsibilities. Built for councillors, by a councillor.